Loose
Please tighten the screws inside the holder to see if it works.
Unable to fix handheld shower
For Model F209:
Unscrew the screws inside the holder then adjust it so that the larger opening is at the top. This will ensure proper function.
For Model F204:
Manually adjust the shower holder so that the larger opening is at the top.
Holder slipping
Try locking the holder as the picture
Holder cracking
Don't worry, please contact KES to obtain a replacement part. Please provide:
- Dated proof of purchase
- Decription of the defect/fault
- Picture or video showing the issue(s) (optional)
Problem still exists or No after-sales information you need?